Monthly Archives: June 2019

The secret to keeping all of your customers (Hint: Get back to the experience)

As a business entity, you would like to increase your earning power. There are a number of ways to do this and all of them start with giving your customers the satisfaction they deserve and keeping them happy. Customers are the reason for your business’ continued existence so you should do everything to keep them.

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Keep your customers

Customers look for the value of their money. Hence, they expect from you excellent product or service that match exactly to what the advertising specifies, accompanied by a guarantee for reassurance. If you deliver products like this your will gain their trust and repeat purchase will follow along with recommendations.

Whatever niche your business is in, once your customers are interested in your product or service, they often want to buy more from you. However, they will first want to learn about you and the product you are offering. Respond to their inquiries promptly because they don’t want to wait. If you still can’t find the time to respond promptly, then consider delegating this task to an employee or outsourcing to an assistant.

You also need to be thankful to your customers and let them know about that. Saying ‘thank you’ is the simplest possible way to keep your customers happy. A customer that feels appreciated is much more likely to bring you repeat business and/or refer you to a friend.

People, most especially customers would like to buy products and services from companies that are more personal. They prefer doing business with someone who treats them as friends or family rather than ordinary customers. To do this, you can start by calling your customers by their names and ask them how their day is going. Even if your business is conducted over the internet, there are ways to personalise emails to let your customers know that you care about them.

For more on how to keep your customers happy, read this:  https://www.flyingsolo.com.au/marketing/business-marketing/the-secret-to-keeping-all-of-your-customers-hint-get-back-to-the-experience

Seven social media tools that will save you time and make you money

We all know that social media is an excellent tool for connecting people. But at this point in time, many have already discovered leveraging from the online connections they’ve created through social networking sites. If you’ve built up enough trust with your followers, they’ll be more inclined to check out your recommendations and the links you share.

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Social media tools

Right now, there are Australians making a living on social media. When it comes to making money from social media, the sky is the limit. For many, this has already become their full-time job which gives them freedom and independence to work for themselves with a comfortable salary.

However, building up a social media profile and audience to that level takes a serious amount of dedication and effort. This career is something that you probably won’t have time for when studying a full-time degree.

However, when by knowing the right tricks on how to make money from your social media account, you can potentially make a fortune out of your accounts.

If you want to earn from social media, you first need to find your niche. Keep in mind that there are millions of people out there who also want to make money, so if you want to make it you’re going to have to do something different. That doesn’t mean you have to do something completely bonkers, but it does mean you need to find your specific niche. Determine your expertise and what’s your passionate about. Once you’ve got the general area, try and narrow it down to a specific angle that hasn’t been done before.

Sure, the most important factor to consider when it comes to making money from social media is by earning many loyal followers. There are ways to boost your online following and you need to study those.

Luckily, there are some tools you can use to make your goal of making money from social media a lot easier. Read this article for more details: https://www.smartcompany.com.au/marketing/social-media/social-media-management-tools/